Payment & Shipping Process

This page describes basic flows from payment to delivery.

Payment

This shop accepts the cryptocurrencies via coinpayments.net, Byte-payments and Coingate. Currently, the following coins are available.

Bitcoin, Litecoin, BNB Coin, Dash, Ethereum, Obyte(Byteball, Monero, ZCash, Beam, TrueUSD, USDC (via Coinpayments or Byte-payments)
+ XLM, ERC20 such as DAI, BAT, BNT, ZRX, KNC and other altcoins (via Coingate payment)

Bitcoin Cash, BitBean, BlackCoin, Breakout, CloakCoin, Crown, CureCoin, Decred, DigiByte, Dogecoin, eBoost, Ether Classic, Expanse, Goldcoin, Gridcoin, Groestlcoin, Komodo, LISK, MonetaryUnit, NAV Coin, NEO, Nexus, Omni, PinkCoin, PIVX, PotCoin, Peercoin, Qtum, RevolutionVR, Ripple, Stratis, Syscoin, TetherUSD, Vertcoin, Waves, Counterparty, NEM, VERGE, ZCoin, ZenCash

*unused currencies may be removed.
Basic payment flow:
  1. Enter the shipping address on the CheckOut page, and check the shipping fee, then push the PlaceOrder/PayWithByte button and go to the coin-selection-page at CoinPayments.net or the payment-page for Byteball.
  2. Three ways/
    • Coinpayments: Choose your coin on the selection page, and enter your name, then push the checkout button to move to the remittance page. Since the QR code and payment address are displayed on the next page, please remit the amount in the invoice.
    • Byteball: Since the QR code and payment address are displayed, please remit the amount in the invoice.
    • Coingate (new
  3. The production is started after the remittance is confirmed. We will send you an email of order acceptance. Please check the coinpayments page for the confirmation number of each coin. https://www.coinpayments.net/supported-coins
Coinpayments – coin selection page

Coinpayments – remittance page
Byte-payments – remittance page
Coingate – coin selection page

Shipping

Overseas shipping available. And we basically use EMS. Please contact us if you requires Fedex etc.

In the case of ‘Pre-order’ items, we start production after the payment is confirmed. The delivery days depends on the items&finishing-options and your country.
Most items will be shipped within the period stated on the product page. But if customs stops the items or your country is very far from Japan, it may need more time.

  • Please check the shipping fee on the CheckOut page.
  • Please check the Finishing Option page for the production duration for each item.
Basic flow of items with a delivery time of 4 weeks:
  1. The production is started after the payment, and needs 3 ~ 5 days generally. When the production in our lab is finished, we will send an email. (E.g. “The production of your items has been finished. From now, we will send them to framer…..”)
    If the finishing-option in your order is only ‘Raw-PrintOnly’, we will ship to your address at this phase.
  2. In the case of Framing, 2 to 3 weeks will be added to the delivery days in order to ask external pro-lab/frame-shop. After the items are returned to our lab and inspection is completed, we will ship to your address.
  3. When shipping the items, we will send an e-mail containing the tracking number. Please track the items and inquire the delivery status of post offices, by yourself.

– We are not responsible for any trouble during transportation. E.g, we can not refund even if the item is destroyed or stolen by anyone except our fault.
– If the items are lost or damaged during delivery, please recover from the insurance. In that case, the amount is declared in JPY and the rate from ‘BTC to JPY’ at the time of purchase is applied. And if we are compensated by the shipping company, we can produce and ship again.
– For details, please check our shipping&returns policy.