Payment & Shipping Process

This is the basic flow from payment to delivery.

Payment

This shop accepts payments of the cryptocurrency via coinpayments.net and byte-payments. Currently, the following coins are available. (+ Paypal&CreditCard payment is available on the coinpayments)

Bitcoin, Litecoin, Bitcoin Cash, BitBean, BlackCoin, Breakout, Byteball, CloakCoin, Crown, CureCoin, Dash, Decred, DigiByte, Dogecoin, eBoost, Ether Classic, Ethereum, Expanse, Goldcoin, Gridcoin, Groestlcoin, Komodo, LISK, MonetaryUnit, NAV Coin, NEO, Nexus, Omni, PinkCoin, PIVX, PotCoin, Peercoin, Qtum, RevolutionVR, Ripple, Stratis, Syscoin, TetherUSD, Vertcoin, Waves, Counterparty, NEM, Monero, VERGE, ZCoin, ZCash, ZenCash

The basic flow:
  1. Enter the shipping address on the “CheckOut” page, and check the shipping fee, then push the “PlaceOrder/PayWithByte” button and go to the coin-selection-page at CoinPayments.net or the payment-page for Byteball.
  2. two ways/
    • Coinpayments: Choose the coin you want to use on the selection page, enter your name, push the checkout button to move to the remittance page. Since the QR code and payment address are displayed on the next page, please remit the amount in the invoice.
    • Byteball: Since the QR code and payment address are displayed, please remit the amount in the invoice.
  3. The production is started after the remittance is confirmed. We will send you an email of order acceptance. Please check the coinpayments page for the confirmation number of each coin. https://www.coinpayments.net/supported-coins
Coinpayments – selection page
Coinpayments – remittance page
Byte-payments – remittance page

Shipping

In the case of Pre-order, we start production after the payment is confirmed. The delivery days depends on the items&finishing-options and your country.
Most items will be delivered in 1 to 4 weeks. But if customs stops the items or your country is very far from Japan, it may need more time.

  • Please check the shipping fee on the CheckOut page.
  • Please check the Finishing Option page for the production duration for each item.
The basic flow:
  1. The production is started after the payment, and needs 3 ~ 5 days generally. When the production in our lab is finished, we will send an email. (E.g. “The production of your items has been finished. From now, we will send them to pro-lab…..”)
    If the finishing-option in your order is only ‘Raw-PrintOnly’, we will ship to your address at this point.
  2. In the case of Framing, 2 to 3 weeks will be added to the delivery days in order to ask external pro-lab/frame-shop. After the items are returned to our lab and inspection is completed, we will ship to your address.
  3. When shipping the items, we will send an e-mail containing the tracking number. Please track the items and inquire the delivery status of post offices, by yourself.

– We are not responsible for any trouble during transportation. E.g, we can not refund even if the item is destroyed or stolen by anyone except our fault.
– If the items are lost or damaged during delivery, please recover from the insurance. In that case, the amount is declared in JPY and the rate from “BTC to JPY” at the time of purchase is applied.
– For details, please check our shipping&returns policy.